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  • Ask - 9781401958794 by Ryan Levesque, 9781401958794
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    Ask - 9781401958794 $16.99
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  • The Convenience Revolution (How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty) by Shep Hyken, 9781640950528
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    The Convenience Revolution (How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty) $24.95
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  • China's Evolving Consumers (8 Intimate Portraits) by Tom Nunlist, 9789888422906
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    China's Evolving Consumers (8 Intimate Portraits) $19.99
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  • Gánese a la clientela femenina (Cómo transformar la experiencia del cliente para los consumidores más poderosos del mundo) (Spanish Edition) by Bridget Brennan, 9781418599492
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    Gánese a la clientela femenina (Cómo transformar la experiencia del cliente para los consumidores más poderosos del mundo) (Spanish Edition) $17.99
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  • Emotional Branding (The New Paradigm for Connecting Brands to People) by Marc Gobe, 9781581156720
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    Emotional Branding (The New Paradigm for Connecting Brands to People) $19.95
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  • Greed, Inc. (Why Corporations Rule the World and How We Let It Happen) by Wade Rowland, 9781611453485
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    Greed, Inc. (Why Corporations Rule the World and How We Let It Happen) $14.95
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  • Star Brands (A Brand Manager's Guide to Build, Manage & Market Brands) by Carolina Rogoll, Debbie Millman, 9781621534631
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    Star Brands (A Brand Manager's Guide to Build, Manage & Market Brands) $24.99
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  • Leading Loyalty (Cracking the Code to Customer Devotion) by Sandy Rogers, Leena Rinne, Shawn Moon, Bob Whitman, 9780814439395
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    Leading Loyalty (Cracking the Code to Customer Devotion) $24.99
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  • Corporate Creativity (Developing an Innovative Organization) by Thomas Lockwood, Thomas Walton, 9781581156560
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    Corporate Creativity (Developing an Innovative Organization) $24.95
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  • Signature Experience (Art and Science of Customer Engagement for Fashion&Luxury Companies) by Stefania Saviolo, 9788885486591
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    Signature Experience (Art and Science of Customer Engagement for Fashion&Luxury Companies) $29.95
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  • Likeable Social Media, Third Edition: How To Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing On All Social Networks That.. by Michelle Greenbaum, Dave Kerpen, Rob Berk, 9781260453287
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    Likeable Social Media, Third Edition: How To Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing On All Social Networks That.. $33.00
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  • Radical Happiness (Moments of Collective Joy) - 9781786631558 by Lynne Segal, 9781786631558
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    Radical Happiness (Moments of Collective Joy) - 9781786631558 $19.95
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  • This Is Marketing (You Can't Be Seen Until You Learn to See) by Seth Godin, 9780525540830
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    This Is Marketing (You Can't Be Seen Until You Learn to See) $27.00
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  • Safe and Secure (10 Essential Steps for Seniors to Protect Against Financial Abuse) by Fran Tarkenton, Rick Gossett, 9781621578178
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    Safe and Secure (10 Essential Steps for Seniors to Protect Against Financial Abuse) $14.99
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  • Talk Triggers (The Complete Guide to Creating Customers with Word of Mouth) by Jay Baer, Daniel Lemin, 9780525537274
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    Talk Triggers (The Complete Guide to Creating Customers with Word of Mouth) $27.00
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  • The Indispensable Milton Friedman (Essays on Politics and Economics) by Lanny Ebenstein, 9781596988088
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    The Indispensable Milton Friedman (Essays on Politics and Economics) $32.99
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  • Design to Survive (9 Ways an IKEA Approach Can Fix Health Care and Save Lives) by Pat Mastors, 9781614484332
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    Design to Survive (9 Ways an IKEA Approach Can Fix Health Care and Save Lives) $17.95
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  • Who Can You Trust? (How Technology Brought Us Together and Why It Might Drive Us Apart) - 9781541762701 by Rachel Botsman, 9781541762701
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    Who Can You Trust? (How Technology Brought Us Together and Why It Might Drive Us Apart) - 9781541762701 $19.99
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  • Jump Start Your Marketing Brain (Scientific Advice and Practical Ideas) - 9781578606313 by Doug Hall
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    Jump Start Your Marketing Brain (Scientific Advice and Practical Ideas) - 9781578606313 $42.95
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  • The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition by Bill Capodagli, Lynn Jackson, 9781259583872
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    The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition $33.00
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  • Revealing the Invisible (How Our Hidden Behaviors Are Becoming the Most Valuable Commodity of the 21st Century) by Thomas Koulopoulos, George Achillias, 9781682616192
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    Revealing the Invisible (How Our Hidden Behaviors Are Becoming the Most Valuable Commodity of the 21st Century) $16.99
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  • Buying America Back (A Real Deal Blueprint for Restoring American Prosperity) by Alan Uke, 9781590792308
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    Buying America Back (A Real Deal Blueprint for Restoring American Prosperity) $16.95
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  • Does It Work?: 10 Principles for Delivering True Business Value in Digital Marketing by Shane Atchison, Jason Burby, 9780071847865
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    Does It Work?: 10 Principles for Delivering True Business Value in Digital Marketing $42.00
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  • High-Tech, High-Touch Customer Service (Inspire Timeless Loyalty in the Demanding New World of Social Commerce) by Micah Solomon, 9780814439319
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    High-Tech, High-Touch Customer Service (Inspire Timeless Loyalty in the Demanding New World of Social Commerce) $19.99
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  • Selling to The New Elite (Discover the Secret to Winning Over Your Wealthiest Prospects) by Dr. Jim Taylor, Stephen KRAUS, Doug HARRISON, 9780814434772
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    Selling to The New Elite (Discover the Secret to Winning Over Your Wealthiest Prospects) $21.95
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  • Secret Service (Hidden Systems That Deliver Unforgettable Customer Service) by John DiJulius, 9780814471715
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    Secret Service (Hidden Systems That Deliver Unforgettable Customer Service) $18.99
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  • ProActive Selling (Control the Process--Win the Sale) by William Miller, 9780814431924
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    ProActive Selling (Control the Process--Win the Sale) $22.99
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  • Get Clients Now! (TM) (A 28-Day Marketing Program for Professionals, Consultants, and Coaches) by C. Hayden, 9780814432457
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    Get Clients Now! (TM) (A 28-Day Marketing Program for Professionals, Consultants, and Coaches) $22.99
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  • Do Good (Embracing Brand Citizenship to Fuel Both Purpose and Profit) by Anne Bahr Thompson, 9780814438398
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    Do Good (Embracing Brand Citizenship to Fuel Both Purpose and Profit) $27.95
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  • Questions That Sell (The Powerful Process for Discovering What Your Customer Really Wants) by Paul Cherry, 9780814438701
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    Questions That Sell (The Powerful Process for Discovering What Your Customer Really Wants) $19.99
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  • Customer Service Training 101 (Quick and Easy Techniques That Get Great Results) by Renee Evenson, 9780814438916
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    Customer Service Training 101 (Quick and Easy Techniques That Get Great Results) $26.99
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  • Meta-Trends and the Next Economy by Mark Parrott, 9781628654547
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    Meta-Trends and the Next Economy $19.95
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  • Pre-suasion / Per-suation (Spanish Edition) by Robert Cialdini, 9788416029662
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    Pre-suasion / Per-suation (Spanish Edition) $20.95
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  • The Transformational Consumer (Fuel a Lifelong Love Affair with Your Customers by Helping Them Get Healthier, Wealthier, and Wiser) by Tara-Nicholle Nelson, 9781626568839
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    The Transformational Consumer (Fuel a Lifelong Love Affair with Your Customers by Helping Them Get Healthier, Wealthier, and Wiser) $26.95
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  • Affluenza (How Overconsumption Is Killing Usand How to Fight Back) by John De Graaf, David Wann, Thomas Naylor, 9781609949273
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    Affluenza (How Overconsumption Is Killing Us--and How to Fight Back) $22.95
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  • Brand Seduction (How Neuroscience Can Help Marketers Build Memorable Brands) by Daryl Weber, 9781632650139
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    Brand Seduction (How Neuroscience Can Help Marketers Build Memorable Brands) $16.99
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  • The New Social Game (Sharing Economy and Digital Revolution: Into the Change of Consumers' Habit) by Francesca De Canio, Davide Pellegrini, 9788885486157
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    The New Social Game (Sharing Economy and Digital Revolution: Into the Change of Consumers' Habit) $24.95
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  • 7 Secrets of Persuasion (Leading-Edge Neuromarketing Techniques to Influence Anyone) by James Crimmins, 9781632650603
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    7 Secrets of Persuasion (Leading-Edge Neuromarketing Techniques to Influence Anyone) $16.99
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  • The Undoing Project (A Friendship That Changed Our Minds) - 9780393354775 by Michael Lewis, 9780393354775
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    The Undoing Project (A Friendship That Changed Our Minds) - 9780393354775 $17.99
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  • IoT Inc: How Your Company Can Use the Internet of Things to Win in the Outcome Economy by Bruce Sinclair, 9781260025897
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    IoT Inc: How Your Company Can Use the Internet of Things to Win in the Outcome Economy $41.00
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  • Unleashing the Innovators (How Mature Companies Find New Life with Startups) by Jim Stengel, Tom Post, 9780451497239
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    Unleashing the Innovators (How Mature Companies Find New Life with Startups) $27.00
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  • ConsumAuthors (The New Generational Nuclei) by Francesco Morace, 9788885486003
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    ConsumAuthors (The New Generational Nuclei) $29.95
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  • The Satisfied Customer (Winners and Losers in the Battle for Buyer Preference) by Claes Fornell, 9780230604063
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    The Satisfied Customer (Winners and Losers in the Battle for Buyer Preference) $20.99
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  • BrainScripts for Sales Success: 21 Hidden Principles of Consumer Psychology for Winning New Customers by Drew Eric Whitman, 9780071833608
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    BrainScripts for Sales Success: 21 Hidden Principles of Consumer Psychology for Winning New Customers $31.00
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  • Drucker on Marketing: Lessons from the World's Most Influential Business Thinker by William Cohen, 9780071778626
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    Drucker on Marketing: Lessons from the World's Most Influential Business Thinker $42.00
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  • Small Data (The Tiny Clues That Uncover Huge Trends) - 9781250118011 by Martin Lindstrom, 9781250118011
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    Small Data (The Tiny Clues That Uncover Huge Trends) - 9781250118011 $20.00
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  • Hacking Growth (How Today's Fastest-Growing Companies Drive Breakout Success) by Sean Ellis, Morgan Brown, 9780451497215
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    Hacking Growth (How Today's Fastest-Growing Companies Drive Breakout Success) $30.00
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  • You May Also Like (Taste in an Age of Endless Choice) by Tom Vanderbilt, 9780307948595
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    You May Also Like (Taste in an Age of Endless Choice) $16.95
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  • Superfandom (How Our Obsessions are Changing What We Buy and Who We Are) by Zoe Fraade-Blanar, Aaron M. Glazer, 9780393249958
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    Superfandom (How Our Obsessions are Changing What We Buy and Who We Are) $27.95
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  • The Smarter Screen (Surprising Ways to Influence and Improve Online Behavior) - 9780143108757 by Shlomo Benartzi, Jonah Lehrer, 9780143108757
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    The Smarter Screen (Surprising Ways to Influence and Improve Online Behavior) - 9780143108757 $17.00
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  • The 12 Investment Myths (Why Individual Investors Are Failing Miserably and How You Can Avoid Being One of Them) by Jack J. Calhoun Jr., 9781934759196
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    The 12 Investment Myths (Why Individual Investors Are Failing Miserably and How You Can Avoid Being One of Them) $19.95
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  • Affinity (Beyond Branding) by Martin Goldfarb, Howard Aster, 9780889629868
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    Affinity (Beyond Branding) $15.95
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  • Happy Customers Everywhere (How Your Business Can Profit from the Insights of Positive Psychology) by Bernd Schmitt, Glenn Van Zutphen, 9780230116450
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    Happy Customers Everywhere (How Your Business Can Profit from the Insights of Positive Psychology) $40.99
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  • Woo, Wow, and Win (Service Design, Strategy, and the Art of Customer Delight) by Thomas A. Stewart, Patricia O'Connell, 9780062415691
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    Woo, Wow, and Win (Service Design, Strategy, and the Art of Customer Delight) $29.99
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  • Superconsumers (A Simple, Speedy, and Sustainable Path to Superior Growth) by Eddie Yoon, 9781633692077
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    Superconsumers (A Simple, Speedy, and Sustainable Path to Superior Growth) $32.00
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  • Body And Soul: The Making Of American Modernism by Robert M. Crunden, 9780465014859
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    Body And Soul: The Making Of American Modernism $24.99
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  • Four Seconds (All the Time You Need to Replace Counter-Productive Habits with Ones That Really Work) by Peter Bregman, 9780062372420
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    Four Seconds (All the Time You Need to Replace Counter-Productive Habits with Ones That Really Work) $16.99
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  • Your Best Health Care Now (Get Doctor Discounts, Save With Better Health Insurance, Find Affordable Prescriptions) by Frank Lalli, 9781501132865
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    Your Best Health Care Now (Get Doctor Discounts, Save With Better Health Insurance, Find Affordable Prescriptions) $19.99
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  • The Consumer Price Index (New Zealand History and Interpretation) by Sharleen Forbes, Antong Victorio, 9780864739667
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    The Consumer Price Index (New Zealand History and Interpretation) $29.99
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  • Gen Y and Housing (What They Want and Where They Want It) by M. Leanne Lachman, Deborah L. Brett, 9780874203646
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    Gen Y and Housing (What They Want and Where They Want It) $12.95
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  • Affluenza (When Too Much is Never Enough) by Clive Hamilton, Richard Denniss, 9781741146714
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    Affluenza (When Too Much is Never Enough) $19.95
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  • Economics of Just About Everything (The Hidden Reasons for Our Curious Choices and Surprising Successes in Life) by Andrew Leigh, 9781743314715
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    Economics of Just About Everything (The Hidden Reasons for Our Curious Choices and Surprising Successes in Life) $17.95
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  • Generation Y (Shopping and Entertainment in the Digital Age) by M. Leanne Lachman, Deborah L. Brett, 9780874202793
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    Generation Y (Shopping and Entertainment in the Digital Age) $12.95
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  • The Brain Sell (When Science Meets Shopping) by Dr. David Lewis, 9781857886016
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    The Brain Sell (When Science Meets Shopping) $19.95
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  • Consumerology (The Truth about Consumers and the Psychology of Shopping) by Philip Graves, 9781857885767
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    Consumerology (The Truth about Consumers and the Psychology of Shopping) $19.95
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  • The Happiness Industry (How the Government and Big Business Sold Us Well-Being) - 9781784780951 by William Davies, 9781784780951
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    The Happiness Industry (How the Government and Big Business Sold Us Well-Being) - 9781784780951 $17.95
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  • Consumed (How Markets Corrupt Children, Infantilize Adults, and Swallow Citizens Whole) by Benjamin R. Barber, 9780393330892
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    Consumed (How Markets Corrupt Children, Infantilize Adults, and Swallow Citizens Whole) $17.95
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  • Who Gets What - And Why (The New Economics of Matchmaking and Market Design) by Alvin E. Roth, 9780544705289
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    Who Gets What - And Why (The New Economics of Matchmaking and Market Design) $18.00
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  • De compras con él y ella (Técnicas de mercadeo para entender cómo venderles al hombre y a la mujer) (Spanish Edition) by Elizabeth Pace, 9781602552890
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    De compras con él y ella (Técnicas de mercadeo para entender cómo venderles al hombre y a la mujer) (Spanish Edition) $16.99
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  • Cool (How the Brain's Hidden Quest for Cool Drives Our Economy and Shapes Our World) by Steven Quartz, Anette Asp, 9780374535933
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    Cool (How the Brain's Hidden Quest for Cool Drives Our Economy and Shapes Our World) $21.99
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  • Connect (How Companies Succeed by Engaging Radically with Society) by John Browne, Robin Nuttall, Tommy Stadlen, 9781610396974
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    Connect (How Companies Succeed by Engaging Radically with Society) $37.00
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  • Public Sphere and Experience (Analysis of the Bourgeois and Proletarian Public Sphere) by Alexander Kluge, Oskar Negt, Miriam Hansen, 9781784782412
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    Public Sphere and Experience (Analysis of the Bourgeois and Proletarian Public Sphere) $24.95
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  • Unconscious Branding (How Neuroscience Can Empower (and Inspire) Marketing) by Douglas Van Praet, 9781137278920
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    Unconscious Branding (How Neuroscience Can Empower (and Inspire) Marketing) $22.00
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  • How to Mind-Read Your Customers (Using Insights from Psychology to Increase Sales and Develop Better Business Relationships) by David P. SNYDER, 9780814405994
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    How to Mind-Read Your Customers (Using Insights from Psychology to Increase Sales and Develop Better Business Relationships) $18.99
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  • We Are All Weird (The Rise of Tribes and the End of Normal) by Seth Godin, 9781591848240
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    We Are All Weird (The Rise of Tribes and the End of Normal) $19.95
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  • The X and Y of Buy (Sell More and Market Better by Knowing How the Sexes Shop (NelsonFree)) by Elizabeth Pace, 9781595559715
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    The X and Y of Buy (Sell More and Market Better by Knowing How the Sexes Shop (NelsonFree)) $14.99
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  • What Should I Do If Reverend Billy Is In My Store? - 9781565849792 by Bill Talen, 9781565849792
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    What Should I Do If Reverend Billy Is In My Store? - 9781565849792 $14.95
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  • Ethical Chic (The Inside Story of the Companies We Think We Love) - 9780807000946 by Fran Hawthorne, 9780807000946
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    Ethical Chic (The Inside Story of the Companies We Think We Love) - 9780807000946 $25.95
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  • The Physics Of Wall Street (A Brief History of Predicting the Unpredictable) by James Owen Weatherall, 9780544112438
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    The Physics Of Wall Street (A Brief History of Predicting the Unpredictable) $17.99
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  • Secrets of Question-Based Selling (How the Most Powerful Tool in Business Can Double Your Sales Results) by Thomas Freese, 9781402287527
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    Secrets of Question-Based Selling (How the Most Powerful Tool in Business Can Double Your Sales Results) $18.99
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  • The Culting of Brands (Turn Your Customers into True Believers) by Douglas Atkin, 9781591840961
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    The Culting of Brands (Turn Your Customers into True Believers) $27.00
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  • The Language of Trust (Selling Ideas in a World of Skeptics) by Michael Maslansky, Scott West, Gary DeMoss, David Saylor, 9780735204560
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    The Language of Trust (Selling Ideas in a World of Skeptics) $25.00
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  • Drunk Tank Pink (And Other Unexpected Forces That Shape How We Think, Feel, and Behave) by Adam Alter, 9780143124931
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    Drunk Tank Pink (And Other Unexpected Forces That Shape How We Think, Feel, and Behave) $18.00
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  • The Filter Bubble (How the New Personalized Web Is Changing What We Read and How We Think) by Eli Pariser, 9780143121237
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    The Filter Bubble (How the New Personalized Web Is Changing What We Read and How We Think) $19.00
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  • Cheap (The High Cost of Discount Culture) by Ellen Ruppel Shell, 9780143117636
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    Cheap (The High Cost of Discount Culture) $27.00
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  • The Support Economy (Why Corporations Are Failing Individuals and the Next Episode of Capitalism) by Shoshana Zuboff, James Maxmin, 9780142003886
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    The Support Economy (Why Corporations Are Failing Individuals and the Next Episode of Capitalism) $32.00
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  • Passion Brands (Why Some Brands Are Just Gotta Have, Drive All Night For, and Tell All Your Friends About) by Kate Newlin, 9781591026877
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    Passion Brands (Why Some Brands Are Just Gotta Have, Drive All Night For, and Tell All Your Friends About) $24.95
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  • Consumer's Guide To Laboratory Tests by Mary C. Ricotta, 9781591022473
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    Consumer's Guide To Laboratory Tests $22.99
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  • Buying In (What We Buy and Who We Are) by Rob Walker, 9780812974096
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    Buying In (What We Buy and Who We Are) $21.00
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  • Big-Box Swindle (The True Cost of Mega-Retailers and the Fight for America's Independent Businesses) by Stacy Mitchell, 9780807035016
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    Big-Box Swindle (The True Cost of Mega-Retailers and the Fight for America's Independent Businesses) $22.00
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  • The Overloaded Liberal (Shopping, Investing, Parenting,and Other Daily Dilemmas in an Age of Political Activism) by Fran Hawthorne, 9780807001295
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    The Overloaded Liberal (Shopping, Investing, Parenting,and Other Daily Dilemmas in an Age of Political Activism) $15.00
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  • Ethical Chic (The Inside Story of the Companies We Think We Love) by Fran Hawthorne, 9780807000601
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    Ethical Chic (The Inside Story of the Companies We Think We Love) $16.00
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  • Consumer Republic (Using Brands to Get What You Want, Make Corporations Behave, and Maybe Even Save the World) by Bruce Philp, 9780771070044
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    Consumer Republic (Using Brands to Get What You Want, Make Corporations Behave, and Maybe Even Save the World) $17.95
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  • The Culture Code (An Ingenious Way to Understand Why People Around the World Live and Buy as They Do) by Clotaire Rapaille, 9780767920575
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    The Culture Code (An Ingenious Way to Understand Why People Around the World Live and Buy as They Do) $19.00
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  • Trade-Off (Why Some Things Catch On, and Others Don't) by Kevin Maney, Jim Collins, 9780385525954
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    Trade-Off (Why Some Things Catch On, and Others Don't) $18.00
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  • Buyology (Truth and Lies About Why We Buy) by Martin Lindstrom, Paco Underhill, 9780385523899
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    Buyology (Truth and Lies About Why We Buy) $19.00
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  • Revolutionary Wealth (How it will be created and how it will change our lives) by Alvin Toffler, Heidi Toffler, 9780385522076
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    Revolutionary Wealth (How it will be created and how it will change our lives) $23.00
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  • Wal-Mart: The Bully of Bentonville (How the High Cost of Everyday Low Prices is Hurting America) by Anthony Bianco, 9780385513579
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    Wal-Mart: The Bully of Bentonville (How the High Cost of Everyday Low Prices is Hurting America) $19.00
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  • The Hidden Connections (A Science for Sustainable Living) by Fritjof Capra, 9780385494724
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    The Hidden Connections (A Science for Sustainable Living) $20.00
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  • Six Sigma (The Breakthrough Management Strategy Revolutionizing the World's Top Corporations) by Mikel Harry, Ph.D., Richard Schroeder, 9780385494380
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    Six Sigma (The Breakthrough Management Strategy Revolutionizing the World's Top Corporations) $20.00
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