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Why Didn't You Say That in the First Place? (How to Be Understood at Work)

List Price: $25.00
SKU:
9780787903442
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  • Product Details

    Author:
    Richard Heyman
    Format:
    Paperback
    Pages:
    208
    Publisher:
    Wiley (April 29, 1997)
    Language:
    English
    Audience:
    General/trade
    ISBN-13:
    9780787903442
    Weight:
    10.64oz
    Case Pack:
    40
    File:
    Wiley-wileyUS_2_1_20260515-20260515.xml
    Folder:
    Wiley
    List Price:
    $25.00
    As low as:
    $23.75
    Publisher Identifier:
    P-WIL
    Discount Code:
    D
    Dimensions:
    6.32" x 9.21" x 0.56"
    Country of Origin:
    United States
    Pub Discount:
    50
    Imprint:
    Jossey-Bass
  • Overview

    Ever get the feeling that your coworkers don't understand you?
    Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way.

    You'll discover:
    * Why nobody understands you
    * Why misunderstanding is normal
    * The power of strategic talk
    * Communicating when understanding is critical
    It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.