null
Loading... Please wait...
FREE SHIPPING on All Unbranded Items LEARN MORE
Print This Page

Watch Your Language (Why Conversations Go Wrong and How to Fix Them)

List Price: $18.95
SKU:
9781786787897
Quantity:
Minimum Purchase
25 unit(s)
  • Availability: Confirm prior to ordering
  • Branding: minimum 50 pieces (add’l costs below)
  • Check Freight Rates (branded products only)

Branding Options (v), Availability & Lead Times

  • 1-Color Imprint: $2.00 ea.
  • Promo-Page Insert: $2.50 ea. (full-color printed, single-sided page)
  • Belly-Band Wrap: $2.50 ea. (full-color printed)
  • Set-Up Charge: $45 per decoration
FULL DETAILS
  • Availability: Product availability changes daily, so please confirm your quantity is available prior to placing an order.
  • Branded Products: allow 10 business days from proof approval for production. Branding options may be limited or unavailable based on product design or cover artwork.
  • Unbranded Products: allow 3-5 business days for shipping. All Unbranded items receive FREE ground shipping in the US. Inquire for international shipping.
  • RETURNS/CANCELLATIONS: All orders, branded or unbranded, are NON-CANCELLABLE and NON-RETURNABLE once a purchase order has been received.
  • Product Details

    Author:
    Rob Kendall
    Format:
    Paperback
    Pages:
    224
    Publisher:
    Watkins Media (December 5, 2023)
    Language:
    English
    ISBN-13:
    9781786787897
    ISBN-10:
    178678789X
    Weight:
    8.8oz
    Dimensions:
    5.33" x 8.47" x 0.63"
    File:
    RandomHouse-PRH_Book_Company_PRH_PRT_Onix_full_active_D20260405T164101_155746752-20260405.xml
    Folder:
    RandomHouse
    List Price:
    $18.95
    Case Pack:
    30
    As low as:
    $14.59
    Publisher Identifier:
    P-RH
    Discount Code:
    A
    QuickShip:
    Yes
    Audience:
    General/trade
    Country of Origin:
    United Kingdom
    Pub Discount:
    65
    Imprint:
    Watkins Publishing
  • Overview

    The most accessible and practical book on the market about improving your personal and professional conversations, by internationally respected conversation expert Rob Kendall.

    Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal:

    • How to avoid conversations escalating into destructive arguments
    • How to prepare for and conduct challenging conversations
    • How to avoid defensiveness and emotional lockdown
    • How to read the warning signals that a conversation is going off-track

    Short digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life – from your partner, parents and children to your colleagues, boss and neighbours.