- Home
- Language Arts & Disciplines
- Library & Information Science
- Virtual Reference Services (Issues and Trends) - 9780789020444
Virtual Reference Services (Issues and Trends) - 9780789020444
List Price:
$76.99
- Availability: Confirm prior to ordering
- Branding: minimum 50 pieces (add’l costs below)
- Check Freight Rates (branded products only)
Branding Options (v), Availability & Lead Times
- 1-Color Imprint: $2.00 ea.
- Promo-Page Insert: $2.50 ea. (full-color printed, single-sided page)
- Belly-Band Wrap: $2.50 ea. (full-color printed)
- Set-Up Charge: $45 per decoration
- Availability: Product availability changes daily, so please confirm your quantity is available prior to placing an order.
- Branded Products: allow 10 business days from proof approval for production. Branding options may be limited or unavailable based on product design or cover artwork.
- Unbranded Products: allow 3-5 business days for shipping. All Unbranded items receive FREE ground shipping in the US. Inquire for international shipping.
- RETURNS/CANCELLATIONS: All orders, branded or unbranded, are NON-CANCELLABLE and NON-RETURNABLE once a purchase order has been received.
Product Details
Author:
Stacey Kimmel, Jennifer Heise
Format:
Hardcover
Pages:
212
Publisher:
CRC Press (September 24, 2003)
Language:
English
Audience:
College/higher education
ISBN-13:
9780789020444
ISBN-10:
0789020440
Weight:
17.875oz
File:
TAYLORFRANCIS-TayFran_260403050946149-20260403.xml
Folder:
TAYLORFRANCIS
List Price:
$76.99
Country of Origin:
United States
Case Pack:
24
As low as:
$73.14
Publisher Identifier:
P-CRC
Discount Code:
H
Pub Discount:
30
Dimensions:
6" x 9"
Imprint:
CRC Press
Overview
This essential book provides a snapshot of virtual reference services in a variety of settings (public, academic, and special libraries) and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand.
