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Unlocking Public Value (A New Model For Achieving High Performance In Public Service Organizations)
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Product Details
Author:
Martin Cole, Greg Parston
Format:
Hardcover
Pages:
208
Publisher:
Wiley (September 11, 2006)
Language:
English
Audience:
General/trade
ISBN-13:
9780471959458
Weight:
13.76oz
Case Pack:
40
File:
Wiley-wileyUS_2_1_20260515-20260515.xml
Folder:
Wiley
List Price:
$50.00
As low as:
$47.50
Publisher Identifier:
P-WIL
Discount Code:
D
Dimensions:
6.4" x 9.3" x 0.85"
Pub Discount:
50
Imprint:
Wiley
Country of Origin:
United States
Overview
A new approach to understanding and improving performance and public value
This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.
Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.
Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
