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Understanding, Managing and Implementing Quality (Frameworks, Techniques and Cases)
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Product Details
Author:
Jiju Antony, David Preece
Format:
Paperback
Pages:
254
Publisher:
Taylor & Francis (December 13, 2001)
Language:
English
ISBN-13:
9780415222723
ISBN-10:
0415222729
Weight:
15.25oz
Dimensions:
6.125" x 9.1875"
File:
TAYLORFRANCIS-TayFran_260709044412550-20260709.xml
Folder:
TAYLORFRANCIS
List Price:
$91.99
Case Pack:
32
As low as:
$87.39
Publisher Identifier:
P-CRC
Discount Code:
H
Audience:
College/higher education
Country of Origin:
United States
Pub Discount:
30
Imprint:
Routledge
Overview
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
