Trusting Technology (Mastering Technology for Non-Tech Leaders)

It’s time to adapt to new ways of life and work. Technology can provide your platform.

When we talk about the challenges of technology, we’re really talking about the challenges of improvement—the ways we change and the lessons we learn on our path to making things better.

And yet technology offers us so many options, it can be bewildering. Which areas of our business do we focus on? How can we make them better?

Trusting Technology is a handbook to help business leaders become centered in their focus, approach, and resilience with adopting and adapting technology. In this book, you will learn how to:

• Forge rapid communications across your community of customers and staff.
• Describe your information security strategy in five minutes.
• Capture your business’s special sauce to create new assets.
• Navigate a course to your business future with rapid learning and minimalist change.
• Build a coaching culture.
• Feed insights with the information that matters to your staff and customers.
• Master the art of estimation.
• See your business in a new light and uncover opportunities for improvement.
• Benchmark your organization—any organization—as a tech business.
• Interpret the value of new technologies.
• Build a platform to keep pace with the innovation needs of your business.

This vital conversation is not about the technology itself, but rather, the connections it enables and the change it imposes on our comfortably imperfect routine and environment. The means are not software and hardware, but systems thinking, empathetic change, rapid learning, and adaptive planning.

Above all, Trusting Technology is about the humanity of advancement feeding the advancement of humanity.