The Rookie Manager (A Guide to Surviving Your First Year in Management)

"For all new managers who are stressed out over how they're going to handle their new responsibilities, The Rookie Manager is the next best thing to a Swedish massage--the perfect stress-reducer. This indispensable guide prepares inexperienced managers for the realities of today's fast-paced business environment, providing real-world information that helps readers relax comfortably into their new managerial positions. Topics covered include: * Understanding the manager's role * Managing former peers * Choosing a management style * Daily planning * Leadership and coaching * Managing a team * Motivating people to do their best * Making tough decisions * Delegating work * Hiring and orienting new employees * Conducting performance appraisals * Disciplining and terminating employees * Building communication skills--both up and down the hierarchical ladder, and more."