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The Patient's Primary Care Experience: A Road Map to Powerful Partnerships
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Product Details
Author:
Mary-Ellen Piche, Gina Luna
Format:
Paperback
Pages:
207
Publisher:
Health Administration Press (September 15, 2022)
Language:
English
ISBN-13:
9781640553323
ISBN-10:
1640553320
Dimensions:
6" x 9" x 0.5"
File:
Eloquence-IPG_07022026_P10280930_onix30_Complete-20260702.xml
Folder:
Eloquence
List Price:
$48.00
Case Pack:
30
As low as:
$45.60
Publisher Identifier:
P-IPG
Discount Code:
H
Weight:
11.2oz
Audience:
Professional and scholarly
Pub Discount:
32
Imprint:
ACHE Learn
Overview
Consumer expectations and the rise of alternative payment models are driving the future of primary care delivery. The COVID-19 pandemic has been a catalyst for change and innovation, with many services shifting to the virtual environment. Putting patients at the center of the healthcare practice is no longer an aspirational goal—it is rapidly becoming a requirement. The Patient’s Primary Care Experience is a handbook for providing patient-centered care. The book focuses on the Patient-Centered Medical Home (PCMH) model, which emphasizes building relationships and enhancing communication. The authors begin by making the business case for the PCMH model, then dive into implementation tips and strategies.
Topics covered include:
• Partnering with patients in creating and achieving care goals
• Improving access through telemedicine and telehealth
• Preventing and mitigating staff burnout while promoting resilience
• Integrating patient and family perspectives into systems and processes
• Selecting and developing metrics that are meaningful to staff
The tools, templates, and advice in this practical guide will help your organization increase patient satisfaction and improve outcomes.
Topics covered include:
• Partnering with patients in creating and achieving care goals
• Improving access through telemedicine and telehealth
• Preventing and mitigating staff burnout while promoting resilience
• Integrating patient and family perspectives into systems and processes
• Selecting and developing metrics that are meaningful to staff
The tools, templates, and advice in this practical guide will help your organization increase patient satisfaction and improve outcomes.








