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The Mom Test (How to Talk to Customers & Learn If Your Business Is a Good Idea When Everyone Is Lying to You)

List Price: $19.99
SKU:
9798893312560
Quantity:
Minimum Purchase
25 unit(s)
Expected release date is Mar 9th 2027
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  • Product Details

    Author:
    Rob Fitzpatrick
    Format:
    Paperback
    Pages:
    144
    Publisher:
    Authors Equity (March 9, 2027)
    Imprint:
    Authors Equity
    Release Date:
    March 9, 2027
    Language:
    English
    Audience:
    General/trade
    ISBN-13:
    9798893312560
    Weight:
    4.11oz
    Dimensions:
    5.5" x 8.375"
    File:
    Eloquence-SimonSchuster_04082026_P9933451_onix30-20260408.xml
    List Price:
    $19.99
    Pub Discount:
    65
    Case Pack:
    20
    As low as:
    $15.39
    Publisher Identifier:
    P-SS
    Discount Code:
    A
    Folder:
    Eloquence
  • Overview

    Revised and Expanded Edition.

    Everyone tells you to “talk to your customers.” Almost no one tells you how to do it without being misled.

    THE MOM TEST is the essential guide to customer discovery, showing founders, product teams, and creators how to ask better questions and get real answers. Named after the idea that even your mom will lie to protect your feelings, the book reveals why most customer interviews fail and how to avoid wasting time building products nobody wants.

    Instead of generic advice, Rob Fitzpatrick delivers clear rules, real examples, and practical techniques you can use immediately. You’ll learn how to:
    • Ask questions that uncover real problems (not compliments)
    • Recognize false positives before they cost you months of work
    • Separate customer opinions from actual evidence
    • Validate ideas without pitching or selling


    This updated edition refreshes examples and language for today’s startup, product, and creator economy—while preserving the sharp, no-nonsense wisdom that made the book a modern classic.

    If you’re building something new, read this before you build the wrong thing.