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The Forgotten Leg of Quality (Customer Service)

List Price: $70.99
SKU:
9781041095316
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Minimum Purchase
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  • Product Details

    Author:
    D. H. Stamatis
    Format:
    Paperback
    Pages:
    354
    Publisher:
    CRC Press (December 30, 2025)
    Imprint:
    CRC Press
    Language:
    English
    Audience:
    Professional and scholarly
    ISBN-13:
    9781041095316
    Weight:
    23oz
    Dimensions:
    6.125" x 9.1875"
    File:
    TAYLORFRANCIS-TayFran_260218053029069-20260218.xml
    Folder:
    TAYLORFRANCIS
    List Price:
    $70.99
    Country of Origin:
    United States
    Pub Discount:
    30
    Series:
    Practical Quality of the Future
    As low as:
    $67.44
    Publisher Identifier:
    P-CRC
    Discount Code:
    H
  • Overview

    This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.