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Step-by-Step QFD (Customer-Driven Product Design, Second Edition)

List Price: $159.99
SKU:
9781574441109
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  • Product Details

    Author:
    John Terninko
    Format:
    Paperback
    Pages:
    232
    Publisher:
    Taylor & Francis (July 31, 1997)
    Imprint:
    CRC Press
    Language:
    English
    Audience:
    Professional and scholarly
    ISBN-13:
    9781574441109
    ISBN-10:
    1574441108
    Weight:
    20.5oz
    Dimensions:
    11" x 8.25"
    File:
    TAYLORFRANCIS-TayFran_260917043054953-20260917.xml
    Folder:
    TAYLORFRANCIS
    List Price:
    $159.99
    Country of Origin:
    United States
    Pub Discount:
    30
    Case Pack:
    31
    As low as:
    $151.99
    Publisher Identifier:
    P-CRC
    Discount Code:
    H
  • Overview

    Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shows readers how the intensive study of consumer needs can be used to dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether a QFD trainer, project manager, design engineer or manufacturer, Step-by-Step QFD will show readers how to let the customer's voice drive their entire design process.