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Service Operations Management
List Price:
$95.00
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Product Details
Author:
Jonah C. Pardillo
Format:
Paperback
Pages:
225
Publisher:
Society Publishing (November 1, 2019)
ISBN-13:
9781774072899
Dimensions:
6" x 9"
File:
BTPS-Lakeside_03172026-20260317.xml
Folder:
BTPS
List Price:
$95.00
As low as:
$73.15
Publisher Identifier:
P-BTPS
Discount Code:
B
Language:
English
Audience:
General/trade
ISBN-10:
1774072890
Country of Origin:
Canada
Pub Discount:
65
Imprint:
Society Publishing
Weight:
16oz
Overview
Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and satisfaction. It elaborates on the improvement of service processes and talks about the networking and technology. Also discussed in the book is the performance management in service operations, strategic changes and its management, innovations and their relationship with the service development and supply chain management and its role in service operations management. These give deep insights on the subject matter in order to provide good understanding of it
