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Quality Is Personal (A Foundation For Total Quality Management)
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$22.95
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Product Details
Author:
Harry Roberts
Format:
Paperback
Pages:
176
Publisher:
Free Press (June 28, 1993)
Language:
English
Audience:
General/trade
ISBN-13:
9780029266250
ISBN-10:
0029266254
Weight:
8.34oz
Dimensions:
6" x 9" x 0.5"
File:
Eloquence-SimonSchuster_08052026_P10441858_onix30_Complete-20260805.xml
Folder:
Eloquence
List Price:
$22.95
Pub Discount:
50
Case Pack:
36
As low as:
$20.66
Publisher Identifier:
P-SS
Discount Code:
G
Imprint:
Free Press
Overview
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
