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- Practical Guide to IT Problem Management - 9781032217291
Practical Guide to IT Problem Management - 9781032217291
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Product Details
Overview
Whilst IT problem management is well understood, doing it in practice is much harder. Aligned with such well known frameworks as ITIL, this book offers practical advice on how to tackle problems in complex environments. Each chapter explores a different aspect of problem solving and is illustrated with real-life case studies.








