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Perfect Phrases for Managers and Supervisors, Second Edition
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$14.00
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Product Details
Author:
Meryl Runion
Format:
Paperback
Publisher:
McGraw Hill LLC (July 9, 2010)
Audience:
General/trade
ISBN-13:
9780071742313
ISBN-10:
007174231X
Dimensions:
5.1" x 8" x 0.5"
Case Pack:
48
File:
McGrawHill-MH_ONIX_V30_US_onix30_all(26_05_12)-20260512.xml
Folder:
McGrawHill
List Price:
$14.00
As low as:
$10.78
Publisher Identifier:
P-MCGRAW
Discount Code:
B
Weight:
6.72oz
Pages:
208
Pub Discount:
65
Imprint:
McGraw Hill
Overview
The Right Phrase for Every Situation . . . Every Time
Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.
Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:
- Setting a tone of mutual trust and respect
- Dealing with difficult employees and delicate problems
- Conducting interviews and performance reviews
- Empowering your people
- Disciplining workers or terminating employment
