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Perfect Phrases for Documenting Employee Performance Problems

List Price: $14.00
SKU:
9780071454070
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  • Product Details

    Author:
    Anne Bruce
    Format:
    Paperback
    Publisher:
    McGraw Hill LLC (June 8, 2005)
    Audience:
    General/trade
    ISBN-13:
    9780071454070
    ISBN-10:
    0071454071
    Dimensions:
    5.1" x 8" x 0.3"
    Case Pack:
    108
    File:
    McGrawHill-MH_ONIX_V30_US_onix30_all(26_05_26)-20260526.xml
    Folder:
    McGrawHill
    As low as:
    $10.78
    List Price:
    $14.00
    Publisher Identifier:
    P-MCGRAW
    Discount Code:
    A
    Weight:
    4.64oz
    Pages:
    144
    Pub Discount:
    65
    Imprint:
    McGraw Hill
  • Overview

    Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:

    • Ways to enhance customer service in any business
    • Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture
    • The best answers to a wide range of interview questions
    • Tips for documenting performance issues and conducting face-to-face reviews

    This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.