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One Night at the Call Center (A Novel)

List Price: $21.00
SKU:
9780345498328
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  • Product Details

    Author:
    Chetan Bhagat
    Format:
    Paperback
    Pages:
    320
    Publisher:
    Random House Publishing Group (May 1, 2007)
    Language:
    English
    ISBN-13:
    9780345498328
    ISBN-10:
    0345498321
    Weight:
    9.6oz
    Dimensions:
    5.25" x 7.95" x 0.75"
    File:
    RandomHouse-PRH_Book_Company_PRH_PRT_Onix_full_active_D20260705T120006_156890254-20260705.xml
    Folder:
    RandomHouse
    List Price:
    $21.00
    Case Pack:
    24
    As low as:
    $16.17
    Publisher Identifier:
    P-RH
    Discount Code:
    A
    QuickShip:
    Yes
    Audience:
    General/trade
    Country of Origin:
    United States
    Pub Discount:
    65
    Imprint:
    Ballantine Books
  • Overview

    Press 1 for technical support.
    Press 2 for broken hearts.
    Press 3 if your life has totally crashed. . . .

    Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line.

    Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat.

    They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything.

    Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.