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MSP to MVP (Building Unbreakable Partnerships in the Customer Success Era)
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$29.99
| Expected release date is Sep 15th 2026 |
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Product Details
Author:
Chris Day
Format:
Hardcover
Pages:
248
Publisher:
Advantage Media (September 15, 2026)
Imprint:
Forbes Books
Release Date:
September 15, 2026
Language:
English
Audience:
General/trade
ISBN-13:
9798887508177
Weight:
15.42oz
Dimensions:
6" x 9"
File:
Eloquence-SimonSchuster_04282026_P10013495_onix30-20260428.xml
Folder:
Eloquence
List Price:
$29.99
Pub Discount:
65
Case Pack:
20
As low as:
$23.09
Publisher Identifier:
P-SS
Discount Code:
A
Overview
The Framework That Transforms MSPs Into Indispensable Partners
Technology service providers know how to keep systems running. But technical excellence alone no longer guarantees client loyalty or sustainable growth. When every provider offers similar tools and response times, clients default to price comparisons. The result is a race-to-the-bottom pricing dynamic that threatens profitability and limits potential.
MSP to MVP provides the missing methodology. Author Chris Day draws on more than twenty years of experience building and scaling technology service businesses to introduce the Six Disciplines of Customer Success, a practical operating system for managing and growing long-term client relationships.
Inside, you will learn how to:
Whether you lead a growing service business or manage client relationships daily, this book equips you with actionable insights to build unbreakable partnerships and achieve sustainable growth.
Technology service providers know how to keep systems running. But technical excellence alone no longer guarantees client loyalty or sustainable growth. When every provider offers similar tools and response times, clients default to price comparisons. The result is a race-to-the-bottom pricing dynamic that threatens profitability and limits potential.
MSP to MVP provides the missing methodology. Author Chris Day draws on more than twenty years of experience building and scaling technology service businesses to introduce the Six Disciplines of Customer Success, a practical operating system for managing and growing long-term client relationships.
Inside, you will learn how to:
- Understand what clients need at different stages of their business journey
- Measure relationship health before small issues become big problems
- Deliver value that resonates with business leaders
- Build repeatable processes that drive retention and growth
Whether you lead a growing service business or manage client relationships daily, this book equips you with actionable insights to build unbreakable partnerships and achieve sustainable growth.
