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Moments of Truth
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$17.99
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Product Details
Author:
Jan Carlzon
Format:
Paperback
Pages:
160
Publisher:
HarperCollins (February 15, 1989)
Language:
English
ISBN-13:
9780060915803
ISBN-10:
0060915803
Weight:
5.2oz
Dimensions:
5.31" x 8" x 0.36"
Case Pack:
36
File:
hc-Metadata_Only_HarperCollins_US_Metadata_20260404054523-20260404.xml
List Price:
$17.99
As low as:
$13.85
Publisher Identifier:
P-HC
Discount Code:
A
Folder:
hc
Audience:
General/trade
Country of Origin:
United States
Pub Discount:
65
Imprint:
Harper Business
Overview
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
