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Managing Quality in America's Most Admired Companies
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$49.95
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Product Details
Author:
Jay Spechler
Format:
Hardcover
Pages:
432
Publisher:
Berrett-Koehler Publishers (March 7, 1995)
Language:
English
ISBN-13:
9780898061185
ISBN-10:
0898061180
Weight:
28oz
Case Pack:
12
File:
RandomHouse-PRH_Book_Company_PRH_PRT_Onix_full_active_D20260705T120756_156890288-20260705.xml
Folder:
RandomHouse
List Price:
$49.95
As low as:
$38.46
Dimensions:
6.25" x 9.31" x 1.25"
Publisher Identifier:
P-RH
Discount Code:
A
QuickShip:
Yes
Audience:
General/trade
Country of Origin:
United States
Pub Discount:
65
Imprint:
Berrett-Koehler Publishers
Overview
Copublished with Industrial Engineering and Management Press
What are america's leading companies doing to excel in quality? This new book provides the answer. Jay W. Spechler, senior examiner for the Malcolm Baldrige National Quality Award Committee, has brought together case studies of how over 30 leading companies put quality management into practice in their organizations.
The case studies focus on how the Baldrige Award criteria are actually being applied in the companies and how the companies are achieving quality results. The cases cover all aspects of quality management-from values and philosophies to actual implementation, training, measurement, and employee involvement. They include many practical examples to illustrate successful strategies, programs, and action steps.
In addition, the book's seven opening chapters provide general guidelines for implementing quality management in any organization.
What are america's leading companies doing to excel in quality? This new book provides the answer. Jay W. Spechler, senior examiner for the Malcolm Baldrige National Quality Award Committee, has brought together case studies of how over 30 leading companies put quality management into practice in their organizations.
The case studies focus on how the Baldrige Award criteria are actually being applied in the companies and how the companies are achieving quality results. The cases cover all aspects of quality management-from values and philosophies to actual implementation, training, measurement, and employee involvement. They include many practical examples to illustrate successful strategies, programs, and action steps.
In addition, the book's seven opening chapters provide general guidelines for implementing quality management in any organization.
