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Making Conflict Work (Harnessing the Power of Disagreement)
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$15.99
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Product Details
Author:
Peter T. Coleman, Robert Ferguson
Format:
Paperback
Pages:
304
Publisher:
HarperCollins (September 29, 2015)
Language:
English
Audience:
General/trade
ISBN-13:
9780544582743
ISBN-10:
0544582748
Weight:
9.36oz
Dimensions:
5.31" x 8" x 0.75"
File:
hc-Metadata_Only_HarperCollins_US_Metadata_20260524071941-20260524.xml
Folder:
hc
List Price:
$15.99
Case Pack:
24
As low as:
$12.31
Publisher Identifier:
P-HC
Discount Code:
A
Country of Origin:
United States
Pub Discount:
65
Imprint:
Harper Business
Overview
“This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist
“Innovative and practical.” —Lawrence Susskind, cofounder, Program on Negotiation, Harvard Law School
Every workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, Making Conflict Work gives you the tools you need to achieve greater satisfaction and success.
“Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Honorable David N. Dinkins, 106th mayor of the City of New York
“An excellent workbook-like guide.” —Booklist, starred review
“Innovative and practical.” —Lawrence Susskind, cofounder, Program on Negotiation, Harvard Law School
Every workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, Making Conflict Work gives you the tools you need to achieve greater satisfaction and success.
“Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Honorable David N. Dinkins, 106th mayor of the City of New York
“An excellent workbook-like guide.” —Booklist, starred review
