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I'm Sorry I Broke Your Company (When Management Consultants Are the Problem, Not the Solution)

List Price: $19.95
SKU:
9781609947392
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  • Product Details

    Author:
    Karen Phelan
    Format:
    Paperback
    Pages:
    224
    Publisher:
    Berrett-Koehler Publishers (January 7, 2013)
    Imprint:
    Berrett-Koehler Publishers
    Language:
    English
    Audience:
    General/trade
    ISBN-13:
    9781609947392
    ISBN-10:
    1609947398
    Weight:
    12.6oz
    Dimensions:
    6.06" x 9" x 0.63"
    File:
    RandomHouse-PRH_Book_Company_PRH_PRT_Onix_full_active_D20260705T121056_156890300-20260705.xml
    Folder:
    RandomHouse
    List Price:
    $19.95
    Country of Origin:
    United States
    Pub Discount:
    65
    Case Pack:
    34
    As low as:
    $15.36
    Publisher Identifier:
    P-RH
    Discount Code:
    A
    QuickShip:
    Yes
  • Overview

    Karen Phelan is sorry. She really is. She tried to do business by the numbers—the management consultant way—developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can’t be plugged into formulas or summed up in scorecards.

    Phelan dissects a whole range of consulting treatments for unhealthy companies and shows why they’re essentially fad diets: superficial would-be fixes that don’t result in lasting improvements and can cause serious damage. With a mix of clear-eyed business analysis, heart-wrenching stories, and hard-won lessons for both consultants and the people who hire them, this book is impossible to put down and impossible to ignore. Karen Phelan and other consultants may have “broken” your company, but she’s eager to make amends.