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How Quality Happens (Making Exceptional Products at Scale)

List Price: $40.00
SKU:
9781953953636
Quantity:
Minimum Purchase
25 unit(s)
Expected release date is Jun 29th 2027
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  • Product Details

    Author:
    Jordan Chapman
    Format:
    Hardcover
    Pages:
    320
    Publisher:
    Stripe Matter, Inc. (June 29, 2027)
    Imprint:
    Stripe Press
    Release Date:
    June 29, 2027
    Language:
    English
    Audience:
    General/trade
    ISBN-13:
    9781953953636
    ISBN-10:
    1953953638
    Weight:
    18oz
    Dimensions:
    6.25" x 9.25"
    File:
    CONSORTIUM-Metadata_Only_Consortium_Customer_Group_Metadata_20260902170535-20260902.xml
    Folder:
    CONSORTIUM
    List Price:
    $40.00
    Country of Origin:
    Belgium
    Pub Discount:
    60
    Case Pack:
    20
    As low as:
    $34.40
    Publisher Identifier:
    P-PER
    Discount Code:
    C
  • Overview

    How the world's most iconic brands—from Apple to Zeiss—turn exceptional quality into the ultimate competitive advantage.

    "Quality is the best business plan," according to John Lasseter, former Chief Creative Officer at Pixar. But Pixar is just one of the legendary companies to feature in How Quality Happens, a compelling new manifesto on the strategy, standards, and struggle behind making the best products in the world.

    What does it take to operationalize quality? And how do great businesses maintain a focus on quality as they scale? These are the key questions that corporate strategist Jordan Chapman seeks to answer as he explores the hidden "logistics of quality".

    From Apple to Zeiss, via The New Yorker and Nvidia, LEGO and LVMH, Patagonia and Pixar—and more besides—Chapman gives us the inside track on what makes these generational companies excel, consistently outperforming expectations to produce uncommon value.

    How Quality Happens reveals the hidden stories behind the products we revere. More than just a behind-the-scenes look, it serves as a practical guide for founders, entrepreneurs, and operators who want to reverse-engineer quality at scale, and turn the highest standards into enduring commercial success.