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Difficult People Made Easy (Practical advice for solving your people problems and getting the most out of your workplace.)
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$16.99
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Product Details
Author:
Eleanor Shakiba
Format:
Paperback
Pages:
280
Publisher:
New Holland Publishers (May 2, 2016)
Language:
English
ISBN-13:
9781742578323
ISBN-10:
1742578322
Dimensions:
5.38" x 8.23" x 0.8"
Case Pack:
28
File:
Eloquence-IPG_07022026_P10280930_onix30_Complete-20260702.xml
Folder:
Eloquence
List Price:
$16.99
As low as:
$14.61
Publisher Identifier:
P-IPG
Discount Code:
C
Weight:
10.4oz
Audience:
General/trade
Pub Discount:
60
Imprint:
New Holland Publishers
Overview
Your people problems CAN be solved.
You’re a competent professional. You excel at the technical side of your work. But so far no-one has taught you how to handle ‘difficult people’ or toxic team dynamics. That’s where this book comes in.
Difficult People Made Easy explains how you need to THINK and SPEAK when faced with a difficult colleague. Then it reveals specific words and actions you can use.
• Set firm boundaries on what you will – and won’t – take from aggressive or spiteful people.
• Avoid using words which trigger defensive reactions from others.
• Look and sound confident no matter who you’re dealing with.
