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- Delightful Intelligence (How to Create AI Products Users Love)
Delightful Intelligence (How to Create AI Products Users Love)
| Expected release date is Nov 3rd 2026 |
- Availability: Confirm prior to ordering
- Branding: minimum 50 pieces (add’l costs below)
- Check Freight Rates (branded products only)
Branding Options (v), Availability & Lead Times
- 1-Color Imprint: $2.00 ea.
- Promo-Page Insert: $2.50 ea. (full-color printed, single-sided page)
- Belly-Band Wrap: $2.50 ea. (full-color printed)
- Set-Up Charge: $45 per decoration
- Availability: Product availability changes daily, so please confirm your quantity is available prior to placing an order.
- Branded Products: allow 10 business days from proof approval for production. Branding options may be limited or unavailable based on product design or cover artwork.
- Unbranded Products: allow 3-5 business days for shipping. All Unbranded items receive FREE ground shipping in the US. Inquire for international shipping.
- RETURNS/CANCELLATIONS: All orders, branded or unbranded, are NON-CANCELLABLE and NON-RETURNABLE once a purchase order has been received.
Product Details
Overview
Artificial intelligence promises to revolutionize how businesses interact with customers, and companies are scrambling to incorporate AI into their products. Yet many will fail, unable to bridge the critical gap between AI capabilities and user satisfaction. Delightful Intelligence gives business leaders a map to building AI-powered experiences that exceed customer expectations. Product leaders Ramli John and C. Todd Lombardo help you tackle the critical challenges of implementing human-centered design in AI products, cutting through the hype to provide actionable insights and practical advice on creating AI products that don't just work—they delight.
Through five guiding principles and real-world case studies from leading AI companies, you'll learn how to:
- Avoid common pitfalls in AI implementation that lead to user frustration
- Balance automation with personalization to create meaningful interactions
- Design AI products that foster trust, transparency, and seamless usability
- Turn first-time users into loyal customers and loyal customers into enthusiastic advocates
Whether you're a product manager aiming to deliver value through AI, a UX researcher seeking to align AI solutions with user needs, or a designer striving to create intuitive experiences, Delightful Intelligence equips you with the tools and strategies to succeed.
