- Home
- Business & Economics
- Management
- Deep Loyalty (How to Create Lasting Customer Value in an AI-Driven World)
Deep Loyalty (How to Create Lasting Customer Value in an AI-Driven World)
List Price:
$45.00
| Expected release date is Feb 16th 2027 |
- Availability: Confirm prior to ordering
- Branding: minimum 50 pieces (add’l costs below)
- Check Freight Rates (branded products only)
Branding Options (v), Availability & Lead Times
- 1-Color Imprint: $2.00 ea.
- Promo-Page Insert: $2.50 ea. (full-color printed, single-sided page)
- Belly-Band Wrap: $2.50 ea. (full-color printed)
- Set-Up Charge: $45 per decoration
- Availability: Product availability changes daily, so please confirm your quantity is available prior to placing an order.
- Branded Products: allow 10 business days from proof approval for production. Branding options may be limited or unavailable based on product design or cover artwork.
- Unbranded Products: allow 3-5 business days for shipping. All Unbranded items receive FREE ground shipping in the US. Inquire for international shipping.
- RETURNS/CANCELLATIONS: All orders, branded or unbranded, are NON-CANCELLABLE and NON-RETURNABLE once a purchase order has been received.
Product Details
Author:
Steven Belleghem
Format:
Hardcover
Pages:
260
Publisher:
Lannoo Publishers (February 16, 2027)
Imprint:
Lannoo Publishers
Release Date:
February 16, 2027
Language:
English
Audience:
General/trade
ISBN-13:
9789465510316
ISBN-10:
9465510319
Weight:
18.62oz
Dimensions:
6.693" x 9.449"
File:
Eloquence-SimonSchuster_08172026_P10490886_onix30-20260816.xml
Folder:
Eloquence
List Price:
$45.00
Pub Discount:
65
Case Pack:
1
As low as:
$34.65
Publisher Identifier:
P-SS
Discount Code:
A
Overview
In Deep Loyalty, Steven takes you on a journey toward a new CX strategy, one that embraces the power of AI while building stronger, more resilient customer relationships.
Customer Experience is going through the most radical transformation in its history. AI is reshaping the rules of the game and in doing so, it is putting traditional customer loyalty under serious pressure. Large AI platforms are inserting themselves between brands and customers, increasing the distance between the two. At the same time, customers now have new superpowers: with almost zero effort, they can compare options, switch providers, and instantly find cheaper or more convenient alternatives. Loyalty is no longer a given - it is under attack. This shift calls for a counter movement. Companies must go beyond the purely transactional efficiency of AI and focus on creating deeper, more meaningful value for their customers. The future of Customer Experience is not about replacing humanity with technology, but about using AI to elevate value creation. In Deep Loyalty, Steven takes you on a journey toward a new CX strategy, one that embraces the power of AI while building stronger, more resilient customer relationships. A strategy designed not just to compete in an AI-driven world, but to create real, lasting loyalty within it.
Customer Experience is going through the most radical transformation in its history. AI is reshaping the rules of the game and in doing so, it is putting traditional customer loyalty under serious pressure. Large AI platforms are inserting themselves between brands and customers, increasing the distance between the two. At the same time, customers now have new superpowers: with almost zero effort, they can compare options, switch providers, and instantly find cheaper or more convenient alternatives. Loyalty is no longer a given - it is under attack. This shift calls for a counter movement. Companies must go beyond the purely transactional efficiency of AI and focus on creating deeper, more meaningful value for their customers. The future of Customer Experience is not about replacing humanity with technology, but about using AI to elevate value creation. In Deep Loyalty, Steven takes you on a journey toward a new CX strategy, one that embraces the power of AI while building stronger, more resilient customer relationships. A strategy designed not just to compete in an AI-driven world, but to create real, lasting loyalty within it.
