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Cruise Operations Management (Hospitality Perspectives) - 9781138505179

List Price: $73.99
SKU:
9781138505179
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  • Product Details

    Author:
    Philip Gibson, Richard Parkman
    Format:
    Paperback
    Pages:
    400
    Publisher:
    Taylor & Francis (October 4, 2018)
    Language:
    English
    ISBN-13:
    9781138505179
    Weight:
    23.25oz
    Dimensions:
    6.125" x 9.1875"
    File:
    TAYLORFRANCIS-TayFran_260611045130494-20260611.xml
    Folder:
    TAYLORFRANCIS
    List Price:
    $73.99
    Case Pack:
    20
    As low as:
    $70.29
    Publisher Identifier:
    P-CRC
    Discount Code:
    H
    Country of Origin:
    United States
    Audience:
    College/higher education
    Pub Discount:
    30
    Imprint:
    Routledge
  • Overview

    Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

    Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include:

    • New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies
    • A new chapter on 'Leadership in the cruise industry'
    • New international case studies throughout to provide a real-world insight into the industry
    • Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge

    This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.