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- Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
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$24.00
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Product Details
Author:
Al Switzler, Ron McMillan, Joseph Grenny, Emily Gregory, Kerry Patterson
Format:
Paperback
Publisher:
McGraw Hill LLC (October 21, 2021)
Audience:
General/trade
ISBN-13:
9781260474183
ISBN-10:
1260474186
Case Pack:
24
File:
McGrawHill-MH_ONIX_V30_US_onix30_all(26_02_03)-20260203.xml
Folder:
McGrawHill
List Price:
$24.00
As low as:
$18.48
Publisher Identifier:
P-MCGRAW
Discount Code:
B
Weight:
12.48oz
Dimensions:
6" x 9" x 1"
Pages:
304
Pub Discount:
65
Imprint:
McGraw Hill
Overview
The third edition of Crucial Conversations offers updated strategies for engaging in meaningful dialogue when it matters most—situations where opinions vary, stakes are high, and emotions run strong. Authored by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, and Emily Gregory, this edition addresses contemporary communication challenges, including digital interactions and timely conflict resolution.
Why This Book Is Ideal for Group Training:
- Updated for Modern Challenges: Includes guidance on navigating conversations across digital platforms and addressing issues promptly.
- Practical Tools: Provides frameworks for initiating and sustaining productive dialogue, even in emotionally charged situations.
- Real-Life Applications: Features case studies and examples that illustrate the application of principles in various settings.
Perfect For:
- Community Leaders: To facilitate open and respectful discussions within diverse groups.
- Educators and Librarians: As a resource for teaching communication skills and conflict resolution.
- Organizational Trainers: To enhance team dynamics and leadership development programs.
