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Crucial Accountability: Proven Skills to Build Trust, Address Disappointment, and Get Results, Third Edition
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Product Details
Author:
Joseph Grenny, Justin Hale, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
Format:
Book
Pages:
208
Publisher:
McGraw Hill LLC (February 24, 2026)
Imprint:
McGraw Hill
Audience:
General/trade
ISBN-13:
9781264597543
ISBN-10:
1264597541
Weight:
8.64oz
File:
McGrawHill-MH_ONIX_V30_US_onix30_delta(26_04_14)-20260414.xml
Folder:
McGrawHill
List Price:
$22.00
Pub Discount:
65
As low as:
$16.94
Publisher Identifier:
P-MCGRAW
Discount Code:
B
Overview
Learn how to hold anyone accountable and resolve problems—effectively and permanently
It’s no secret that teamwork and collaboration are essential to every healthy workplace. Disappointments, missed deadlines, and bad behavior not only cause stress for others but can also reduce organizational efficiency by up to fifty percent and damage trust and relationships. Crucial Accountability provides a proven framework to address these challenges constructively and respectfully, strengthening both relationships and results.
This updated edition gives you powerful skills to foster trust and collaboration in any environment. You’ll find actionable techniques for managing difficult accountability conversations and driving positive change, making the book essential for leaders, teams, and individuals seeking greater accountability in personal and professional settings.
You’ll discover:
• How to hold anyone accountable
• Proven strategies for dealing with disappointment at work or at home
• Insightful case studies and examples
• Why it’s important to address gaps in expectations quickly
• Access to a helpful “Where Do You Stand” self-assessment
• The latest research, findings, and much more
It’s no secret that teamwork and collaboration are essential to every healthy workplace. Disappointments, missed deadlines, and bad behavior not only cause stress for others but can also reduce organizational efficiency by up to fifty percent and damage trust and relationships. Crucial Accountability provides a proven framework to address these challenges constructively and respectfully, strengthening both relationships and results.
This updated edition gives you powerful skills to foster trust and collaboration in any environment. You’ll find actionable techniques for managing difficult accountability conversations and driving positive change, making the book essential for leaders, teams, and individuals seeking greater accountability in personal and professional settings.
You’ll discover:
• How to hold anyone accountable
• Proven strategies for dealing with disappointment at work or at home
• Insightful case studies and examples
• Why it’s important to address gaps in expectations quickly
• Access to a helpful “Where Do You Stand” self-assessment
• The latest research, findings, and much more
