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Conflict Management
List Price:
$38.00
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Product Details
Author:
Baden Eunson
Format:
Paperback
Pages:
136
Publisher:
Wiley (September 26, 2011)
Language:
English
Audience:
General/trade
ISBN-13:
9780731406517
Weight:
6.72oz
Dimensions:
6.1" x 9.1" x 0.45"
File:
Wiley-wileyUS_2_1_20250715-20250715.xml
Folder:
Wiley
List Price:
$38.00
Country of Origin:
Australia
Case Pack:
40
As low as:
$36.10
Publisher Identifier:
P-WIL
Discount Code:
D
Pub Discount:
50
Imprint:
Wiley
Overview
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.
In this book you will find many options for managing conflict, including:
- planning
- goal setting
- compromise
- mediation
Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.
