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Communicating Change: Winning Employee Support for New Business Goals
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Product Details
Author:
Sandar Larkin, T. J. Larkin
Format:
Hardcover
Publisher:
McGraw Hill LLC (January 22, 1994)
Audience:
General/trade
ISBN-13:
9780070364523
ISBN-10:
0070364524
Weight:
18.24oz
Dimensions:
6.5" x 9.3" x 0.4"
Case Pack:
16
File:
McGrawHill-MH_ONIX_V30_US_onix30_all(26_05_26)-20260526.xml
Folder:
McGrawHill
As low as:
$32.34
List Price:
$42.00
Publisher Identifier:
P-MCGRAW
Discount Code:
A
Pages:
252
Pub Discount:
65
Imprint:
McGraw Hill
Overview
When a company decides to make a major organizational changewhether it's a new emphasis on customer service, quality management, restructuring or downsizingmanagers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress.
Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding principles:
- Conveying the message through supervisors
- Communicating face-to-face
- Making the changes relevant to each work area
In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action.
