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Authentic Customer Centricity - 9781623969127

List Price: $48.00
SKU:
9781623969127
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  • Product Details

    Author:
    Alkhatani Saad Zafer
    Format:
    Paperback
    Pages:
    118
    Publisher:
    Emerald Publishing Limited (June 30, 2015)
    Imprint:
    Information Age Publishing
    Language:
    English
    Audience:
    Professional and scholarly
    ISBN-13:
    9781623969127
    ISBN-10:
    1623969123
    Weight:
    6.24oz
    Dimensions:
    6.14" x 9.21" x 0.25"
    File:
    TWO RIVERS-PERSEUS-Metadata_Only_Perseus_Distribution_Customer_Group_Metadata_20251017163424-20251018.xml
    Folder:
    TWO RIVERS
    List Price:
    $48.00
    Country of Origin:
    United Kingdom
    Pub Discount:
    35
    Case Pack:
    1
    As low as:
    $45.60
    Publisher Identifier:
    P-PER
    Discount Code:
    H
  • Overview

    This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity.

    In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.