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- A Good Apology (Four Steps to Make Things Right)
A Good Apology (Four Steps to Make Things Right)
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$28.00
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Product Details
Author:
Molly Howes
Format:
Hardcover
Pages:
288
Publisher:
Grand Central Publishing (July 21, 2020)
Language:
English
ISBN-13:
9781538701317
ISBN-10:
1538701316
Case Pack:
20
File:
hbgusa-hbgusa_onix30_P9783880_03022026-20260302.xml
Folder:
hbgusa
List Price:
$28.00
As low as:
$21.56
Publisher Identifier:
P-HACH
Discount Code:
A
Weight:
17.12oz
Dimensions:
6.3" x 9.35" x 1.35"
Audience:
General/trade
Pub Discount:
65
Imprint:
Grand Central Publishing
Country of Origin:
United States
Overview
In the vein of Hold Me Tight and The Body Keeps the Score, this paradigm-shifting book on apologies explains why they matter, how they work, and why they are essential for rebuilding trust.
We've all done something wrong or made a mistake or insulted someone -- even if by accident. We've all been hurt and wanted the other person to help us heal. The breaches themselves aren't the real issue; our inability to fix them is what causes us trouble.
We've all done something wrong or made a mistake or insulted someone -- even if by accident. We've all been hurt and wanted the other person to help us heal. The breaches themselves aren't the real issue; our inability to fix them is what causes us trouble.
In Apologies, Dr. Molly Howes uses her own experiences with patients at her practice to exemplify the importance of a proper apology, and how we can all hone our technique. Learn how to craft an effective apology with this four-step model:
1. Listen to and empathize with the other person's hurt
2. Make a sincere statement of regret and acknowledge harmful actions
3. Make restitution for the pain caused
4. Prevent repetition of the injury
An apology is a small-scale event between people, but it's enormously powerful. Never until now has there been a comprehensive book giving readers the tools to fix their relationships, make amends, and move forward, all through the power of a great apology.
