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A Career in Customer Service and Tech Support
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$43.47
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Product Details
Author:
Jeff Mapua
Format:
Hardcover
Pages:
80
Publisher:
The Rosen Publishing Group, Inc (December 30, 2014)
Language:
English
ISBN-13:
9781477778869
ISBN-10:
1477778861
Weight:
12.4oz
Dimensions:
6.5" x 9.125"
File:
ROSEN-RosenPublishingTheBookCo061026-20260610.xml
Folder:
ROSEN
List Price:
$43.47
Series:
Essential Careers
As low as:
$37.38
Publisher Identifier:
P-ROSEN
Discount Code:
C
Pub Discount:
62
Overview
This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.
