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7 Lessons in Managing Difficult People (Master Problem People Basics in 7 Steps)

List Price: $12.99
SKU:
9781399830652
Quantity:
Minimum Purchase
25 unit(s)
Expected release date is Sep 8th 2026
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  • Product Details

    Author:
    David Cotton
    Format:
    Paperback
    Pages:
    128
    Publisher:
    John Murray Press (September 8, 2026)
    Imprint:
    John Murray Languages
    Release Date:
    September 8, 2026
    Language:
    English
    Audience:
    General/trade
    ISBN-13:
    9781399830652
    ISBN-10:
    1399830651
    Weight:
    3.52oz
    Dimensions:
    5.1" x 7.85"
    File:
    hbgusa-hbgusa_onix30_P10463610_08102026-20260810.xml
    Folder:
    hbgusa
    List Price:
    $12.99
    Country of Origin:
    United Kingdom
    Pub Discount:
    65
    As low as:
    $10.00
    Publisher Identifier:
    P-HACH
    Discount Code:
    A
    Case Pack:
    50
  • Overview

    A SHORT COURSE IN BETTER PEOPLE MANAGEMENT.
    7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.

    * Lesson 1: Understanding and preventing difficult behaviour
    * Lesson 2: Developing your skills for managing difficult people
    * Lesson 3: More advanced skills for managing difficult people
    * Lesson 4: Managing specific types of difficult behaviour
    * Lesson 5: Feedback that works and critical converstions
    * Lesson 6: Managing conflict
    * Lesson 7: Getting support and escalating issues

    Explore the main themes and ideas of managing difficult people, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Managing Difficult People is your fastest route to success.

    ABOUT THE SERIES
    7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.