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12: The Elements of Great Managing
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Product Details
Author:
Gallup, James K. Harter
Format:
Hardcover
Pages:
288
Publisher:
Gallup Press (November 1, 2006)
Language:
English
ISBN-13:
9781595629982
ISBN-10:
159562998X
Weight:
18.32oz
Dimensions:
5.25" x 8.25" x 1.1"
Case Pack:
18
File:
Eloquence-SimonSchuster_07042026_P10292974_onix30_Complete-20260704.xml
As low as:
$19.98
List Price:
$25.95
Publisher Identifier:
P-SS
Discount Code:
A
Audience:
General/trade
Pub Discount:
65
Imprint:
Gallup Press
Folder:
Eloquence
Overview
Based on the largest study of worker attitudes in the world and more than a decade of Gallup research, the authors explain the 12 Elements essential to motivating employees. The book also features the inspiring stories of 12 managers around the world who succeeded in these dimensions.
More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules.
The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world.
Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.
More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules.
The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world.
Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.
