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The Experience Economy, With a New Preface by the Authors (Competing for Customer Time, Attention, and Money)

List Price: $32.00
SKU:
9781633697973
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Overview

Twenty years ago, this seminal book on experience innovation by Joseph Pine and James Gilmore explored how savvy companies excel by offering compelling experiences for customers--resulting not only in customer allegiance but also in a more profitable bottom line. Translated into more than fifteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local.

In a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its potential audience. The authors take this enduring idea and broaden its application to the demands of today's increasingly distractible, time-starved world. Experiences and transformations are the basis for future business growth and prosperity, and The Experience Economy offers the script from which managers can continue to generate value in ways that are aligned with a strong customer-centric strategy.

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  • Product Details

    Author:
    B. Joseph Pine II, James H. Gilmore
    Format:
    Hardcover
    Pages:
    368
    Publisher:
    Harvard Business Review Press (December 10, 2019)
    Language:
    English
    ISBN-13:
    9781633697973
    ISBN-10:
    1633697975
    Dimensions:
    6.13" x 9.25"
    Case Pack:
    16
    File:
    TWO RIVERS-PERSEUS-Metadata_Only_Perseus_Distribution_Customer_Group_Metadata_20200409004406-20200609.xml
    Folder:
    TWO RIVERS
    List Price:
    $32.00
    As low as:
    $27.52
    Publisher Identifier:
    P-PER
    Discount Code:
    C
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